Call Cost Savings

Once you are connected to the Voice4IP system all costs within your network are free of charge so you can eliminate call costs between different sites. As part of our initial consultation with you, Proven IT will work with you to develop the most effective call plan for your organizations specific needs. Additionally our outbound call costs are very competitive. We regularly benchmark industry pricing and ensure that our customers can take full advantage of the best industry rates.

Flexibility

One of the major challenges to business and IT departments today is how to effectively support remote and mobile workers. Location independence is inbuilt within the system, so regardless of where your employees are based they can be included on the network so there is no call costs to contact them – and they can be called direct as if they were in the office.

A unified company-wide number or dialplan that incorporates all office and home extensions e.g. dial 233 to talk to someone working at home, and integrate onto a non geographical 0845/0870 number range or interactive voice driven menu can be implemented at no additional cost.

Additional Business Management Information

Integrated within the system is a real-time call management information platform. This enables us to provide you with real-time billing, i.e. as soon as the call is completed it is available on your bill. Because all information for internal, incoming and external calls are logged within the system, it is so easily manipulated to provide you with highly useful business and financial information. All of this is immediately assessable to you via the portal.

Enhanced Control

Instead of the traditional PBX (telephone system), often clumsy and difficult to alter, with our system you can access all information via a simple web browser interface to your SoftSwitch. Add, moves and changes become a simple task rather than a time consuming chore. In fact this is achieved so easily you can actually empower employees to undertake certain functions themselves e.g. diverting call to most appropriate number. Complete password protected control from anywhere in the World!

Reduced Infrastructure Costs

Using the Quality of Service (QoS) network underpinning the Voice4IP voice system you can run voice and well as data, multi-messaging and video over one network. And because this is a hosted solution you will never need a PBX again. This means no more expensive maintenance, PBX upgrades, or any of the other associated costs such as moving extensions or adding new users.